Gaming should be a source of entertainment — not stress or anxiety. At suna1, we want every player to stay in control, have fun, and enjoy gaming in a healthy way.
Online gaming has become a favourite pastime for millions of people in Bangladesh. suna1 wants to make that experience safer and more enjoyable. But like any form of entertainment, gaming comes with boundaries — and only you can set them.
Responsible gaming doesn't mean you have to play less. It means playing with awareness — knowing your budget, setting time boundaries, and keeping a clear head when you lose. suna1 offers a range of tools and guidelines to help you build that awareness.
We want you to leave suna1 with a smile every time — win or lose. Because at the end of the day, the fun is what matters most.
Our commitment: suna1 never encourages you to play more than you should. Our responsible gaming tools are always active.
You can activate these tools yourself from your account settings — any time, whenever you need.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once you reach your limit, no further deposits will be allowed.
Takes effect immediatelyYour game will stop automatically once you reach a set loss amount, protecting you from the urge to keep betting in an attempt to recover losses.
Harm minimizationDecide in advance how long you want to play. When the time is up, you'll get a reminder or be automatically logged out.
Time AwarenessGive yourself a break for anywhere from 24 hours to 30 days. During this time, you will not be able to log in to your account.
Take a BreakIf you want to stay away from the platform for an extended period, you can close your account for anywhere from 6 months to 5 years.
Long-term protectionWhenever you need help, our Bengali-speaking support team is here for you — non-judgmental and completely confidential.
24/7 SupportProblem gambling doesn't happen overnight — it develops gradually. If you notice any of the signs below, it's time to pay attention.
Ask yourself the questions below. Answer honestly — this is just for you.
Have I ever spent more than the budget I set for myself?
Have I placed bigger bets after a loss to try to win it back?
Has gaming ever had a negative impact on my family life or work?
Have I ever hidden or lied about my gaming to family?
Do I feel restless or irritable when I'm not playing?
If most of your answers are "Yes": Don't worry — asking for help is the bravest thing you can do. Reach out to our support team.
Log in to your account on suna1. Click your name in the top right corner.
Look for the "Responsible Gaming" option in your account settings menu.
Choose the limit you want — Deposit Limit, Loss Limit, or Session Time.
Set an amount that reflects your real means and situation. It's always better to be conservative.
Increasing a limit requires a 24-hour waiting period, but decreasing one takes effect immediately.
Self-exclusion is an effective option if you want to step away entirely for a period of time. It's not a sign of weakness — it's a sign of smart decision-making.
No promotional emails or notifications are sent during a self-exclusion period. Your account will not be reactivated automatically when the period ends — you must apply yourself.
Keep in mind: Any attempt to create a new account during a self-exclusion period will be detected and blocked.
Follow these simple habits and gaming will always stay enjoyable.
Set aside a dedicated gaming budget at the start of each month. Once that amount is gone, your gaming for the month is done.
Set a timer on your phone. When the alarm goes off, stop — no exceptions.
Avoid gaming when you're angry, upset, or stressed. You're more likely to make poor decisions in those states.
Hobbies, family, friends — gaming is one part of life, not all of it. Keep the balance.
Many players have questions about responsible gaming. Here are answers to the most common ones.
Join suna1 and play by responsible gaming principles. Play smart — enjoy more, risk less.